Terms and Conditions

The terms and conditions at Oshi set out the rules that govern every account, bonus, payment, and game session on the platform. Reading through them before registering saves time and avoids surprises later, particularly around wagering requirements, withdrawal limits, and verification rules. This page summarises the key points Australian players need to know, using the actual data published in the official Oshi documentation.

General Account Rules

All players must be at least 18 years old to register and play at Oshi site. Creating an account is free and requires a valid email address, password, full name, date of birth, residential address, and currency selection. Players confirm they accept the terms during registration, and that acceptance is binding from the moment the account is created.

Only one account per person is permitted. Duplicate accounts, shared accounts, or accounts created to bypass restrictions are subject to immediate closure, and any balances or pending winnings may be forfeited. Players are responsible for keeping login credentials secure and must notify support if unauthorised access is suspected.

Oshi operates under an e-gaming licence issued by the Tobique Gaming Commission, licence number 0000002, and is registered through Novatrix SRL in Costa Rica. This licence governs how the casino handles player accounts, disputes, and operational standards on Australian-facing pages.

Bonus Terms and Wagering Requirements

Bonus terms at Oshi are specific and carry conditions that affect how and when funds can be withdrawn. Every bonus has a wagering requirement, an expiry period, a maximum bet rule, and eligible game restrictions. Players who do not meet these conditions before the bonus expires will have the uncleared bonus removed from the account.

Welcome Package Conditions

The welcome package covers four deposits and totals up to AU$6,000 plus 200 free spins. Key conditions that apply across the package include:

Minimum bonus deposit: AU$30 per qualifying deposit
Wagering requirement: x40 applied to the bonus amount plus deposit
Bonus validity: 5 days from crediting
Free spins activation period: 1 day after crediting
Free spins result validity: 5 days
Maximum bonus bet while wagering: AU$5 per round
Maximum cashout from welcome free spins: AU$300
Maximum total cashout from the welcome package: AU$7,500

The first deposit gives a 100% match up to AU$1,500 plus 150 free spins. The second deposit gives 75% up to AU$1,500. The third deposit gives 50% up to AU$1,500 plus 50 free spins. The fourth deposit gives 100% up to AU$1,500. Free spins are credited in batches, with the first 50 delivered immediately and 50 more on each of the following two days after the first deposit.

Reload and Recurring Bonus Conditions

The reload bonus runs on Tuesday, Wednesday, and Thursday, once per day. Using the code RELOAD during a qualifying deposit of at least AU$30 triggers a 20% bonus up to AU$150 plus 30 free spins. The wagering requirement on reload bonuses is x45, with a 5-day validity period and a maximum cashout of 10 times the initial bonus amount.

The Monthly Lottery operates on a ticket system. A AU$45 deposit generates one ticket, AU$75 generates two, AU$135 generates four, and AU$180 or more generates seven to twelve tickets depending on the amount. Prizes from the monthly lottery carry a x45 wagering requirement and are credited within five days of the draw closing.

Lootbox and Lootwheels mechanics also appear in the bonus terms. Lootbox requires a minimum deposit of AU$45, carries x40 wagering, and is capped at a maximum win of ten times the initial bonus. Lootwheels Silver uses the code SILVER with a AU$30 minimum deposit and x40 wagering. Lootwheels Gold uses the code GOLD with a AU$45 minimum and x40 wagering.

Game Contribution Rates

Not all games contribute equally to bonus wagering. Slots and pokies contribute 100%, which makes them the most efficient option for clearing any active bonus. Video poker and card games typically contribute around 5%. Roulette contributes 5% in RNG format. Live dealer games contribute 0% toward wagering, which means playing live blackjack or live roulette with an active bonus does not clear the requirement.

Bonus buy features and jackpot slots may be restricted entirely during active bonus play. Placing a bet above AU$5 while a bonus is active can trigger a terms violation, resulting in cancellation of the bonus and any associated winnings.

Deposits, Withdrawals, and Payment Rules

Oshi accepts deposits via Visa, Mastercard, and Maestro from AU$15, with a maximum card deposit of AU$6,000. Crypto deposits are accepted in Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, and Tether, each with method-specific minimums and no stated upper limit.

Withdrawals through bank transfer carry a minimum of AU$500 and a maximum of AU$5,000 per transaction, with processing taking between one and five banking days. Crypto withdrawals are processed instantly after approval, with minimums of 0.001 BTC, 0.001 BCH, 0.01 ETH, 0.01 LTC, 0.001 XRP, and 0.0001 USDT.

All withdrawals are subject to identity verification. KYC documentation typically includes a government-issued ID such as a passport or driver licence, proof of address such as a utility bill or bank statement, and proof of the payment method used. Withdrawals can be delayed if any document is expired, cropped, low resolution, or mismatched with account details. Players in Sydney, Melbourne, Brisbane, or any other Australian city go through the same verification process.

Prohibited Activities and Account Restrictions

Oshi reserves the right to restrict or close accounts that show signs of bonus abuse, use of restricted payment methods, multiple account creation, collusion, fraud, or access from unsupported locations. VPN use to circumvent geo-restrictions is not permitted. Accounts linked to suspicious activity may have withdrawals held pending investigation.

Bonus abuse includes, but is not limited to, registering multiple accounts to claim the same offer, using wagering strategies that reduce risk below a threshold acceptable to the casino, and exceeding the AU$5 maximum bonus bet rule.

For more information about how to reach the support team or raise a complaint, players can visit Oshi contact us, which covers the live chat and email channels available around the clock.

Responsible Gambling Provisions

The terms confirm that Oshi supports responsible gambling tools in line with the requirements set by the Tobique Gaming Commission. Players can request account limits, temporary account restrictions, or self-exclusion through the responsible gambling section or via support. The 18+ age requirement is enforced at registration and during the KYC process. Players who believe gambling is causing harm are encouraged to contact support or seek help through external organisations available to Australian residents.

Changes to Terms

Oshi may update these terms at any time. Changes take effect from the date of publication on the official site. Continued use of the account after an update constitutes acceptance of the revised terms. Players are responsible for reviewing the terms periodically, particularly before claiming a new bonus or requesting a withdrawal. If any clause in the terms conflicts with information displayed elsewhere on the site, the terms document takes precedence.